Terms & Conditions

PNW DOT Compliance LLC Consulting Terms and Conditions

1. Scope of Services

PNW DOT Compliance LLC agrees to provide regulatory advisory services to truck drivers and trucking companies, including but not limited to:

Compliance with U.S. Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations
Hazardous materials transport guidance
Washington State size, weight, and load regulations
Conducting mock audits and preparation for regulatory audits
Assistance with DataQs appeals and corrections without guarantee of outcome

2. Compensation

Client agrees to compensate PNW DOT Compliance LLC for services rendered. Specific rates, terms, and payment schedules will be detailed and mutually agreed upon in writing prior to the commencement of services.

3. Third-Party Fees and Pass-Through Costs

Client agrees to reimburse PNW DOT Compliance LLC for any third-party fees, costs, or expenses reasonably incurred in the performance of services on the Client’s behalf. This includes, but is not limited to, costs associated with obtaining records, filing fees (such as Washington State Public Disclosure Request fees), mailing expenses, or other administrative costs directly related to the Client's request. PNW DOT Compliance LLC will notify the Client in advance when such charges exceeded $100 or whenever reasonably practicable.

4. Payment Methods

Client may submit payments via the following acceptable methods:

Cash
Credit/Debit Cards/PayPal
ACH Bank Transfer

5. Cancellation Policy

Cancellation 7 or more days before the scheduled service: Full refund.
Cancellation less than 7 days before the scheduled service: 50% refund.
Cancellation 24 hours or less before the scheduled service: No refund; full payment due.

6. Client Responsibilities

Client must provide accurate and timely information necessary for PNW DOT Compliance LLC to perform the agreed services, including but not limited to fleet data, collision reports, compliance records, inspection history, and driver files. Client remains responsible for compliance with all applicable federal, state, and local regulations.

7. Confidentiality

Both parties agree to maintain the confidentiality of all non-public business and regulatory information exchanged during the term of this Agreement.

8. Intellectual Property

Any work product created by PNW DOT Compliance LLC under this Agreement shall be owned by PNW DOT Compliance LLC, unless otherwise agreed in writing.

9. Term & Termination

This Agreement remains in effect from the date of acceptance until terminated by either party. Either party may terminate this Agreement at any time, with or without cause, by providing seven (7) days’ written notice to the other party. Obligations incurred prior to termination, including payment for services rendered, shall remain enforceable.

10. Dispute Resolution

Any disputes arising under or in connection with this Agreement shall be resolved first through good faith mediation conducted in accordance with the laws of the State of Washington. If not resolved within 30 days, parties may pursue other remedies under Washington law.

11. Scope Revisions & Additional Work

Requests for work beyond the original scope must be approved in writing. Additional work may incur hourly or fixed-rate fees. PNW DOT Compliance LLC reserves the right to decline work beyond original agreement.

12. Liability Limitation

PNW DOT Compliance LLC is not liable for fines, penalties, or disruptions due to Client non-compliance with federal or state laws. Services are provided "as is" without warranties not expressly stated.

13. Governing Law

This Agreement shall be governed by the laws of the State of Washington.

14. Indemnification

Client agrees to indemnify and hold PNW DOT Compliance LLC harmless from claims or damages resulting from Client’s failure to comply with applicable laws or misuse of PNW DOT Compliance LLC’s services.

15. Electronic Signatures and Acceptance

By clicking “Agree,” “Accept,” or otherwise electronically acknowledging these Terms and Conditions, the Client affirms that they have read, understood, and accepted this Agreement in full. Such action constitutes a legal signature and has the same force and effect as a handwritten signature under RCW 19.360 and applicable federal law.

16. Communication & Response Time

PNW DOT Compliance LLC will respond in a timely manner, unless a specific date is specified.

17. Amendments

Modifications may be made via written email confirmation between parties.

18. Advisory Nature of Services

PNW DOT Compliance LLC provides services to the best of their knowledge at the time of consultation. Regulations may change. Services provided by PNW DOT Compliance LLC are intended for informational and compliance support purposes only. These services do not constitute legal, insurance, or accounting advice, nor do they replace the requirements or responsibilities set forth by FMCSA, USDOT, or Washington State law. Clients are responsible for their own legal and regulatory compliance and are encouraged to seek licensed professionals when necessary. Services are not legal advice. Client should consult an attorney for legal matters.

19. Data Privacy

PNW DOT Compliance LLC may receive access to personally identifiable information (PII), including driver license numbers, medical records, or employment history, in the course of providing consulting services. Client affirms that it has obtained all necessary permissions to share such information. PNW DOT Compliance LLC agrees to maintain commercially reasonable safeguards to protect such data and shall not disclose it to any third party without Client’s written consent, unless required by law.