Privacy Policy

At PNW DOT Compliance LLC, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share personal information when you visit www.pnwdotcompliance.com, engage our consulting services to include, but not limited to, trucking compliance, DOT/FMCSA regulations, or Washington State rules, etc., or interact with us through inquiries, audits, or training sessions.

By using our Site or services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, company name, and job title when you submit inquiries, request consultations, or sign up for compliance training or newsletters.
Business and Compliance Data: Details related to your trucking operations, such as FMCSA registration details, driver qualification file information, or hazmat compliance records, provided during consulting services or audits.
Website Usage Data: Information collected automatically, including IP address, browser type, device information, pages visited, and time spent on our Site, typically through cookies or analytics tools.
Payment Information: Billing details (e.g., credit card or bank account information) processed through third-party payment providers when you pay for services like audits or training.
Other Information: Feedback, survey responses, or details shared during consultations, mock inspections, or communications about FMCSA, CVSA, or hazmat compliance.

2. How We Collect Information

We collect information:

Directly from You: When you complete contact forms, request services (e.g., compliance audits, training, or mock inspections), or communicate with us via email, phone, or in-person meetings.
Automatically: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you visit our Site to track usage and improve functionality.
From Third Parties: From FMCSA portals, business partners, or service providers (e.g., CRM platforms, payment processors, or ELD providers) when relevant to our consulting services, subject to their privacy policies.

3. How We Use Your Information

We use your personal information to:

Provide consulting services, including FMCSA compliance audits, CVSA inspection preparation, hazmat training, and Washington State regulatory guidance.
Respond to inquiries, schedule consultations, and manage client relationships.
Send communications, such as service updates, compliance alerts, or promotional materials about our services (with your consent, where required by law).
Analyze Site usage to enhance user experience and optimize our online presence.
Process payments for services through secure third-party providers.
Comply with legal obligations, such as tax reporting or responding to regulatory requests under Washington State or federal law.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

With Service Providers: With trusted third parties (e.g., CRM platforms like HubSpot, payment processors, or analytics services) that process data on our behalf under strict confidentiality agreements.
With Business Partners: When necessary for service delivery, such as collaborating with ELD providers or training partners, with your consent or as part of a contract.
For Legal Reasons: When required by law, such as in response to a court order, subpoena, or to comply with regulations like GDPR, CCPA, or Washington State data protection laws.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity, subject to this Privacy Policy.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal or contractual obligations (e.g., retaining audit records for FMCSA compliance).
Objection: Object to certain uses of your data, such as for marketing purposes.
Withdraw Consent: Revoke consent for data processing where applicable.

To exercise these rights, contact us at tolivas@pnwdotcompliance.com. We will respond within the timeframes required by law (e.g., 30 days under GDPR or 45 days under CCPA). For Washington State residents, additional protections may apply under the Washington Consumer Privacy Act, if enacted.

7. Data Security

We implement reasonable technical and organizational measures, such as encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and you share sensitive information (e.g., compliance data) at your own risk.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet contractual obligations, or comply with legal requirements (e.g., retaining audit records for FMCSA or tax purposes). For example, client data may be kept for the duration of our engagement and up to 7 years thereafter, as required by Washington State or federal regulations.

9. Third-Party Links and Services

Our Site may link to third-party websites or services, such as FMCSA portals, ELD providers, or social media platforms (e.g., LinkedIn). We are not responsible for their privacy practices. Please review the privacy policies of any third-party services you use.

10. International Data Transfers

If you are located outside the United States, your data may be processed in Washington State or other jurisdictions. We ensure international transfers comply with applicable laws, such as GDPR, using safeguards like standard contractual clauses for clients in the EU.

11. Children’s Privacy
Our Site and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site or via email. The effective date at the top indicates when it was last updated.

13. Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:
tolivas@pnwdotcompliance.com.